Privacy Policy

Information We Collect

When you use ivorathenosq's budget automation services, we collect several types of information to provide you with personalized financial management tools. This includes personal details you provide during registration such as your name, email address, phone number, and residential address.

We also gather financial information necessary for budget automation, including bank account details, transaction histories, spending patterns, and financial goals you set within our platform. Additionally, we collect technical information such as your IP address, browser type, device information, and how you interact with our website and mobile applications.

How We Use Your Information

Your personal and financial data enables us to create automated budgeting solutions tailored to your specific needs. We analyze your spending patterns to provide insights, set up automatic savings transfers, and send you personalized financial recommendations.

• Provide automated budget tracking and expense categorization
• Send alerts about unusual spending or budget overruns
• Generate monthly financial reports and spending analysis
• Improve our services through data analysis and user feedback
• Communicate important account updates and security notifications
• Comply with legal and regulatory requirements in South Africa

Data Sharing and Third Parties

We maintain strict controls over who can access your personal information. We don't sell your data to advertisers or marketing companies. However, we do work with trusted third-party service providers who help us deliver our budget automation services.

These partners include secure banking API providers, cloud storage services, and analytics platforms that help us understand how to improve our services. All third parties are contractually bound to protect your information and can only use it for the specific services they provide to ivorathenosq.

We may disclose your information if required by South African law, court orders, or to protect the rights and safety of our users and platform. In such cases, we'll notify you unless legally prohibited from doing so.

Your Privacy Rights

Under South African privacy law, you have several important rights regarding your personal information. You can request access to all personal data we hold about you, including how we've used it and who we've shared it with.

You have the right to correct any inaccurate information in your account, request deletion of your data when it's no longer necessary for our services, and object to certain types of processing. You can also request that we transfer your data to another service provider in a commonly used format.

Data Security and Protection

Protecting your financial information is our top priority. We use bank-level encryption to secure all data transmissions and store your information in encrypted databases hosted in secure facilities with multiple layers of physical and digital protection.

Our security measures include regular penetration testing, employee background checks, and strict access controls that limit who within ivorathenosq can view your personal information. We also monitor our systems continuously for any suspicious activity or potential security threats.

While we implement robust security measures, no online system is completely immune to risks. We encourage you to use strong, unique passwords and enable two-factor authentication on your account for added security.

Data Retention and Deletion

We keep your personal information only as long as necessary to provide our services and comply with legal requirements. For active accounts, we retain transaction data for up to seven years to help with budget tracking and financial analysis.

After you close your account, we'll delete most of your personal information within 90 days. However, we may retain some data longer if required by South African banking regulations or for legitimate business purposes such as fraud prevention.

You can request immediate deletion of your account and associated data at any time. We'll process deletion requests within 30 days, though some information may remain in encrypted backups for up to 12 months before being permanently destroyed.

International Data Transfers

While we primarily store data within South Africa, some of our trusted service providers may process your information in other countries. When this happens, we ensure these countries have adequate privacy protections or implement additional safeguards through contractual agreements.

Any international transfers comply with POPIA requirements and include appropriate safeguards to protect your privacy rights. We'll notify you of any significant changes to our data storage locations and give you the opportunity to object if you have concerns.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience and help our budget automation tools work effectively. Essential cookies enable core functionality like secure login and account access, while analytics cookies help us understand how users interact with our platform.

You can control cookie settings through your browser, though disabling certain cookies may limit some features of our service. We don't use cookies for advertising purposes or share cookie data with third-party advertisers.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we'll notify you by email and prominently display the updated policy on our website.

We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after policy changes indicates your acceptance of the updated terms.